If you need to ask the Buyers questions, clarify some requirements, or better understand what they are looking for, The Message Center in Prokuria enables you to do all of these.
Each Event in Prokuria has its own Message Center.
The Message Center allows you to submit questions directly to the Buyer in an easy manner, keep the answers centralized in one place and properly organized.
To access the Message Center for a particular Event, open your response page in Prokuria and in the upper right is the “Message Center” button. Click the button.
Sending Message to Buyer
There are some simple steps for sending a message to the Buyer.
1. Go to the event page;
2. Click “Message center” button;
3. Queries page appears;
4. Click the “Add query” button;
5. A new page appears where you will be able to create a draft message, attach any necessary documents, choose the type of query, and send a message out to the buyer.
When the buyer replies to one of your queries, you will receive an email notification alerting you.
The Buyer's answer will appear in the comments thread.
The Buyer can decide to close the query once he considers he answered the questions and full clarification was provided. The supplier can no longer add a comment to the query.
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