If you need to ask the Buyers questions, clarify some requirements, or better understand what they are looking for, the messages function in Prokuria enables you to do all of these.
Each Event in Prokuria has its own Message Center.
In the Message Center, you can submit questions directly to the Buyer in an easy manner, keep the answers centralized in one place and properly organized.
Sending Message to Buyer
There are some simple steps for sending a message to the Buyer.
1. Go to the event page;
2. Click the “Message” button from the top of the page, next to the buyer’s name;
3. Messages modal appears;
4. Click the “+add new message” button;
5. A new modal appears where you will be able to add a message subject, write your message, attach any necessary documents, and send it to the buyer.
When the buyer replies to one of your queries, you will receive an email notification alerting you.
If you have new unread messages, you will be notified by a red icon with the number of unread messages.
The Buyer can decide to close the messages once he considers he answered the questions and full clarification was provided. The supplier can no longer add a comment to the query.
Are you stuck somewhere? Don’t worry, we’re here for you. Drop us a mail at firstname.lastname@example.org and we’ll get back to you.